The CEO of the cybersecurity firm at the heart of Microsoft’s worldwide outage choked on his words as he apologized for wreaking havoc early Friday – but couldn’t give a timeline for when everything would return to normal.
CrowdStrike CEO George Kurtz addressed the major tech outage after his company deployed a faulty software update to computers overnight that grounded flights, knocked banks offline and media outlets off the air.
“We’re deeply sorry for the impact that we’ve caused to customers, to travelers, to anyone affected by this,” he said in an appearance on NBC’s “Today.”
“It wasn’t a cyber attack, it was related to this content update.”
At one point, Kurtz choked up and had to pause to sip water before explaining the cause of the outage.
This is a developing story. Check back for updates.